CUSTOMER CARE

We're always happy to support you!

For questions regarding shipping and returns, please visit our FAQ here.

 

For additional questions, please contact our Customer Success team at help@mobcityproductions.com Our hours are seven days a week, 7 a.m. to 7 p.m. Central Time.

 

If you would like to speak with someone, you can contact us through email Monday through Saturday (excluding holidays) or text our virtual help online. 

We're not open on New Year's Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day and Christmas Day.  

Have any questions or concerns? 

We’re always ready to help!

 

 

Email to:

help@mobcityproductions.com

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RETURNS

Returns take 3-5 days to process upon reaching our facility and a confirmation email will be sent upon processing the refund. Depending on your financial institute, refunds may take an additional 7-10 days to reflect on your account.